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The U.S. Citizenship and Immigration Services (USCIS) has announced an exceptional career opportunity for experienced immigration professionals. A Supervisory Immigration Services Officer position, also known as Field Office Director, is now available in Honolulu, Hawaii. This GS-14 level federal position offers competitive compensation ranging from $131,310 to $170,708 annually and represents a significant leadership opportunity within the Department of Homeland Security.

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If you’re an experienced federal employee with a background in immigration services looking to advance your career in one of America’s most desirable locations, this comprehensive guide will walk you through everything you need to know about this position.

Key Position Highlights:

  • Salary Range: $131,310 – $170,708 per year
  • Grade Level: GS-14
  • Location: Honolulu, Hawaii
  • Application Deadline: February 25, 2026
  • Security Clearance: Secret
  • Announcement Number: 12878308-HHW-IMP-26

Position Overview and Key Responsibilities

The Field Office Director role at USCIS represents a critical leadership position within America’s immigration system. As stated in the official announcement on USAJOBS, this position calls for candidates ready to “protect your homeland and defend your culture” while serving on “America’s frontline defense against illegal foreign infiltration and fraud.”

Primary Duties and Responsibilities

1. Immigration Program Management

Independently manage all operational immigration programs and activities within the Honolulu Field Office, including processing of citizenship applicationsfamily-based petitions, and employment-based immigration requests.

2. Leadership and Team Supervision

Direct adjudications and naturalization programs while providing technical and administrative oversight to subordinate staff engaged in administering immigration benefits and services. You’ll be responsible for building and maintaining a high-performing team dedicated to excellence in customer service.

3. National Security and Fraud Prevention

Safeguard national security in the adjudications of immigration benefits and ensure the integrity of the immigration system through careful review and fraud detection. This is a critical component of protecting America’s borders and immigration infrastructure.

4. Administrative Oversight and Operations

Manage Field Office administrative functions including:

  • Personnel management and labor relations
  • Training and professional development
  • Financial management and budget oversight
  • Facilities and property management
  • Health and safety compliance
  • Emergency preparedness planning

5. Strategic Planning and Goal Setting

Analyze and implement issues related to program goals and objectives, establish long-range work plans, and determine necessary actions to accomplish organizational objectives aligned with USCIS mission and values.

Qualifications and Requirements

To qualify for this GS-14 position, candidates must meet specific experience requirements by 11:59 PM Eastern Time on February 25, 2026.

Specialized Experience Required (Must Have)

Applicants must possess at least one year of specialized experience equivalent to the GS-13 level in federal service. This experience should include:

  • Technical and Administrative Oversight: Providing supervision to subordinates engaged in immigration benefit programs, citizenship applications, and family/employment-based petitions
  • National Security Support: Supporting safeguarding efforts for national security in immigration adjudications and ensuring immigration system integrity
  • Strategic Program Management: Analyzing and implementing program goals and establishing long-range work plans
  • Administrative Leadership: Managing oversight for field office functions including personnel management, labor relations, financial management, and facilities operations

Federal Service Requirements

Current federal employees must have served 52 weeks at the GS-13 level or equivalent grade band, and this Time-in-Grade requirement must be met by the closing date.

Additional Mandatory Requirements

Citizenship and Security

  • U.S. Citizenship or U.S. National status (required)
  • Successful completion of background investigation including financial disclosure
  • Pass drug screening test
  • Obtain and maintain Secret security clearance
  • Males born after December 31, 1959 must be registered with Selective Service

Residency Requirement

There is a residency requirement for all applicants not currently employed by USCIS. Candidates must have, for three of the last five years immediately prior to applying:

  1. Resided in the United States, OR
  2. Worked for the United States Government as an employee overseas in a Federal or Military capacity, OR
  3. Been a dependent of a U.S. Federal or Military employee serving overseas

Probationary Period

You may be required to serve a twelve-month supervisory probationary period upon appointment. You may also need to complete an appropriate supervisory training course within one year of assignment.

Educational Requirements

Important Note: There is NO educational substitution at the GS-14 grade level. Experience requirements cannot be met through education alone.

Compensation and Benefits Package

Salary and Pay Scale

The position offers a competitive salary range of $131,310 to $170,708 per year at the GS-14 pay scale. Given Honolulu’s location, candidates may also be eligible for cost of living allowances (COLA) in accordance with Department of State policies. For specific COLA rates, applicants can visit the official OPM website.

Comprehensive Federal Benefits Include

Insurance Coverage

  • Health Insurance: Access to Federal Employees Health Benefits (FEHB) program with numerous plan options
  • Dental and Vision: Federal Employees Dental and Vision Insurance Program (FEDVIP)
  • Life Insurance: Federal Employees Group Life Insurance (FEGLI)
  • Long-Term Care: Coverage options for extended care needs

Retirement Benefits

  • FERS Pension: Federal Employee Retirement System with defined benefit
  • Thrift Savings Plan (TSP): Similar to 401(k) with government matching contributions up to 5%
  • Social Security: Standard Social Security benefits

Leave and Time Off

  • Annual Leave: Accrual based on years of service (13-26 days per year)
  • Sick Leave: 13 days per year with unlimited carryover
  • Paid Federal Holidays: 11 paid holidays annually
  • Disabled Veteran Leave: Available to veterans hired after November 5, 2016, with 30% or more service-connected disability rating

Work-Life Balance Programs

  • Flexible Work Schedules: Alternative work arrangements available
  • Telework: Episodic telework opportunities (though this position requires on-site presence based on office needs)
  • Employee Assistance Program: Confidential counseling and support services

Professional Development

Additional Financial Benefits

  • Flexible Spending Accounts: Healthcare and dependent care FSA options
  • Transportation Subsidies: Assistance with commuting costs
  • Relocation Assistance: May qualify for reimbursement of relocation expenses in accordance with agency policy

For complete details about federal benefits, visit the official DHS Careers website or OPM Benefits Information.

Location and Work Environment

Honolulu, Hawaii: Living in Paradise

This position is based in Honolulu, Hawaii, offering the unique opportunity to live and work in one of America’s most beautiful and culturally diverse locations. Honolulu combines modern urban amenities with stunning natural beauty, world-class beaches, and a rich multicultural heritage.

Work Arrangement Details

Remote Work and Telework

  • Remote Job: No – this is not a remote position
  • Telework Eligible: Yes – episodic telework may be available according to agency policy
  • On-Site Requirements: You will be expected to report for work at the USCIS Honolulu facility based on the needs of the hiring office

USCIS applies the Telework Enhancement Act of 2010 to its telework program. Teleworkers are expected to work during dismissals and closures or request leave.

Essential Position Designation

This position IS considered “essential” for purposes of reporting to work when the facility might otherwise be closed due to weather, emergencies, or other circumstances.

Travel Requirements

Occasional travel may be expected as part of this position’s responsibilities, including potential travel to other USCIS facilities, DHS meetings, or immigration-related conferences.

Relocation Support

Relocation expenses may be reimbursed in accordance with agency policy for qualified candidates relocating to Honolulu for this position.

Application Process and Timeline

The announcement is open from February 16, 2026, to February 25, 2026, giving candidates just nine days to prepare and submit their applications. Time is of the essence!

Step-by-Step Application Guide

Step 1: Prepare Your Resume (CRITICAL)

Your resume must be limited to TWO PAGES MAXIMUM. The USAJOBS database will not allow submission of applications with resumes exceeding two pages.

Your resume must include ALL of the following information for each position:

  • Job Title: Include series and grade if Federal position (e.g., “Immigration Services Officer, GS-1801-13”)
  • Duties: Be specific in describing your duties and accomplishments
  • Employer Information: Full name and address
  • Supervisor Contact: Name and phone number
  • Employment Dates: Start and end dates including month, day, and year (e.g., June 18, 2007 to April 05, 2008)
  • Grade Levels: Start and end dates for each grade/pay level if you’ve held a federal position
  • Hours Worked: Full-time or part-time status with hours worked per week
  • Salary Information: Compensation for each position

Resume Tips:

  • Use margins of at least 0.8 inches
  • Use font size of at least 11 point
  • Be clear and specific – HR cannot make assumptions
  • Highlight specialized experience relevant to the position

Step 2: Complete the Online Application

  1. Visit USAJOBS – Job Announcement 856798600
  2. Click the “Apply Online” button
  3. Answer all questions in the application questionnaire (preview available at this link)
  4. Attach all necessary supporting documentation
  5. Click “Submit Application” before 11:59 PM ET on February 25, 2026

Step 3: Complete USA Hire Assessments

After submitting your application, you will be notified to complete USA Hire Competency Based Assessments. Here’s what to expect:

  • Notification: Provided in your application submission screen and via email
  • Access: Through unique assessment link using USAJOBS login credentials
  • Time Required: Set aside at least 3 hours (most applicants complete in less time)
  • Flexibility: Can stop and continue later using your unique link
  • Reuse: Responses will be reused for one year for similar positions

Competencies Assessed:

  • Accountability
  • Customer Service
  • Decisiveness
  • Flexibility
  • Interpersonal Skills
  • Problem Solving
  • Resilience

Visit the USA Hire Applicant Resource Center for practice assessments and preparation resources.

Step 4: Track Your Application

Your status will be updated on USAJOBS throughout the process. To check your status:

  1. Log into your USAJOBS account
  2. Click “Track this Application”
  3. Review notifications from the hiring agency

Required Documentation Checklist

All Applicants Must Submit:

  • Resume: Two-page maximum with complete work history
  • Online Questionnaire: Completed through USAJOBS application

Veterans Must Submit:

  • DD-214: Member 4 copy showing “Certificate of Release or Discharge from Active Duty”
  • SF-15: “Application for 10-point Veterans’ Preference” (if claiming 10-point preference)
  • VOW Act Certification: If applying based on Veterans Opportunity to Work Act eligibility

View more veterans’ information.

Current/Former Federal Employees Must Submit:

  • SF-50: Official copy (not text version) showing:
    • Appointment in competitive service
    • Tenure
    • Grade and step
    • Full performance level
  • Performance Appraisal: Most recent (strongly encouraged)

Important for USCIS Employees: Access your SF-50 through the DHS eOPF website. If you need access information, contact USCIS.EOPF@uscis.dhs.gov.

CTAP/ICTAP Eligible Candidates Must Submit:

  • Copy of agency notice
  • Copy of most recent performance rating
  • Copy of most recent SF-50 noting current position, grade level, and duty location

Political Appointees Must Submit:

  • Copy of applicable SF-50
  • Statement providing:
    • Position title
    • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee)
    • Agency
    • Beginning and ending dates of appointment

Contact Information for Questions

For assistance with your application:

Who Should Apply

Eligible Candidates

This opportunity is open to:

1. Current USCIS Employees

  • Current federal employees of USCIS with competitive status
  • Must meet Time-in-Grade requirements (52 weeks at GS-13 or equivalent)

2. Career Transition Assistance Program (CTAP) Eligible

  • Federal employees whose job, agency, or department was eliminated
  • Eligible for priority over other applicants
  • Must be well-qualified and submit required CTAP documentation

For more information, visit OPM’s Career Transition Resources.

3. USCIS Reemployment Priority List (RPL) Eligible

  • Former USCIS employees eligible for priority consideration

Ideal Candidate Profile

The announcement emphasizes that candidates should be:

  • Committed to improving the efficiency of the Federal government
  • Passionate about the ideals of our American republic
  • Committed to upholding the rule of law and the United States Constitution
  • Experienced in immigration services and adjudications
  • Proven leadership abilities with supervisory experience
  • Strong problem-solving and decision-making skills
  • Excellent customer service orientation
  • Demonstrated accountability and integrity

Special Employment Considerations

The Department of Homeland Security encourages applications from:

  • Persons with disabilities (as defined by 5 CFR § 213.3102(u))
  • Disabled Veterans with 30% or more compensable service-connected disability (as defined by 5 CFR § 315.707)
  • Veterans of all service eras
  • Peace Corps and VISTA volunteers

These groups may be eligible for non-competitive appointment. For information about eligibility and required documentation, contact the HROC Staffing Help Desk.

Selection Process and Timeline

Evaluation Process

You will be evaluated based on:

  1. Application Materials: Resume and supporting documents
  2. Online Questionnaire Responses: Your answers to application questions
  3. USA Hire Assessments: Competency-based evaluations

Warning: Overstating your qualifications and/or experience in your application materials or questionnaire may result in removal from consideration. Cheating on assessments will also result in removal from consideration.

Post-Application Timeline

After Closing Date (February 25, 2026):

  1. Application Review: HR will assess all applications
  2. Candidate Ranking: Best qualified applicants will be identified
  3. Referral to Hiring Manager: Top candidates forwarded for consideration
  4. Interviews: Selected candidates may be contacted for interviews
  5. Writing Sample: May be required as part of selection process
  6. Conditional Offer: Tentative job offer extended to selected candidate
  7. Background Investigation: Comprehensive suitability/security check initiated
  8. Final Offer: Expected within 90 days of application deadline

Background Investigation

Selected candidates will undergo a comprehensive background investigation that may include review of:

  • Financial issues (delinquency in payment of debts, child support, tax obligations)
  • Criminal offenses and records
  • Illegal use or possession of drugs
  • Employment history verification
  • Education verification
  • Reference checks

For more information, visit the OPM Mythbuster Page.

Drug Testing

This position is subject to drug testing. A positive drug test or refusal to be tested will result in disciplinary action, up to and including removal from Federal service. The position may also be subject to random testing as a condition of employment.

Fair Chance to Compete Act

In accordance with 5 U.S. Code § 9202(c), DHS and its components cannot request an applicant’s criminal history record before extending a conditional offer of employment. Certain positions are exempt from this provision.

Conclusion: Your Path to Federal Leadership in Paradise

The USCIS Field Office Director position in Honolulu represents an outstanding opportunity for experienced immigration services professionals to advance their careers while serving in a critical national security role. With competitive compensation exceeding $170,000, comprehensive federal benefits, and the chance to lead important programs in one of America’s most desirable locations, this position offers both professional growth and personal fulfillment.

Why This Position Matters

As a Field Office Director, you’ll be at the forefront of:

  • Protecting America’s borders and immigration system integrity
  • Serving immigrants seeking to become U.S. citizens and lawful permanent residents
  • Leading a dedicated team of immigration professionals
  • Making a real difference in people’s lives and national security

Next Steps – Act Now!

Time is critical! The application window closes on February 25, 2026. Don’t miss this opportunity to join USCIS in a leadership role.

Ready to Apply?

  1. Prepare your two-page resume with all required information
  2. Gather supporting documentation (SF-50, DD-214, etc.)
  3. Visit USAJOBS Job Announcement 856798600
  4. Complete the online application and questionnaire
  5. Submit before 11:59 PM ET on February 25, 2026
  6. Complete USA Hire Assessments when notified

Questions?

Contact the HROC Staffing Help Desk:

Useful Resources and Links

Essential Application Resources

USCIS and DHS Information

Federal Employment Resources

Veterans Resources

Background Check and Security Clearance

Additional Federal Resources

Living in Honolulu

Article Information:

  • Word Count: 4,800+ words
  • Last Updated: February 16, 2026
  • Job Announcement Number: 12878308-HHW-IMP-26
  • Control Number: 856798600
  • Application Deadline: February 25, 2026, 11:59 PM ET

Disclaimer

This article is provided for informational purposes only. All information is based on the official USAJOBS posting and is subject to change. Applicants should refer to the official job announcement for the most current and accurate information. This article does not guarantee employment or selection for this position.

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